In today's world, Customer journey has taken a fundamental role in people's lives. Its impact has been so significant that there is no area that has not been touched by Customer journey. Whether in the personal, work, social, scientific or technological sphere, Customer journey has become a key element that shapes our way of life. Over the years, Customer journey has aroused the interest and curiosity of individuals from all walks of life, generating endless research, debates and discussions around its meaning, importance and scope. In this article, we will deeply explore the world of Customer journey, analyzing its influence in different contexts and discovering its relevance in human development.
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